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COOKIE POLICY

Last updated: January 15, 2026

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the site to remember your actions and preferences over a period of time, so you don't have to reconfigure them each time you return to the site or navigate from page to page.

Cookies can be set by the website you are visiting (first-party cookies) or by third parties, such as analytics services or advertising networks (third-party cookies).

2. How We Use Cookies

Luminatorio uses cookies to improve your browsing experience, analyze site traffic, and personalize content. Specifically, we use cookies to:

  • Remember your language preferences and other settings
  • Keep your session active while browsing the site
  • Remember your cookie consent preferences
  • Analyze how visitors use our site to improve its functionality
  • Collect anonymous statistical information about browsing patterns

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for you to navigate the site and use its features. Without these cookies, the services you have requested cannot be provided. These cookies do not collect information about you that could be used for marketing or to remember where you have been on the Internet.

Examples:

  • cookie_consent - Stores your cookie consent preferences
  • session_id - Maintains your session while browsing the site
  • lang_preference - Remembers your language choice (ES/EN)

Duration: These cookies are generally session cookies that are deleted when you close your browser, or persistent cookies that last up to 12 months.

Consent: They do not require consent as they are technically necessary for the operation of the site.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, for example, which pages they visit most frequently and whether they receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Examples:

  • Web analytics cookies that track page views, time on site, bounce rate
  • Cookies that help identify technical errors
  • Cookies that measure the effectiveness of different page versions

Duration: Generally up to 24 months.

Consent: They require your explicit consent before being activated.

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Examples:

  • Display preferences (font size, contrast)
  • Remember information you have provided in forms
  • Detect if certain services have already been offered

Duration: Up to 12 months.

Consent: Some require consent, others may be considered necessary depending on their specific functionality.

4. Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. These cookies may include:

4.1 Analytics Services

We may use third-party analytics services to help us understand how our site is used. These services may set cookies to collect information about your visits to the site and other sites to generate reports about website activity.

The data collected is used solely to generate anonymous statistical reports about website usage and is not shared with third parties for marketing purposes.

4.2 Embedded Content

When we embed content from third parties (such as maps, videos, or social media widgets), these services may set their own cookies. We have no control over these cookies, so you should check the cookie policies of these third parties for more information.

5. Cookie Control

5.1 Cookie Consent Banner

When you visit our site for the first time, a cookie consent banner is displayed. You can choose:

  • Accept all cookies: Allow all cookie categories
  • Reject non-necessary cookies: Only allow strictly necessary cookies
  • Cookie settings: Select which cookie categories you want to allow

5.2 Cookie Preferences Panel

You can access the cookie preferences panel at any time by clicking on the "Cookie Settings" link in the footer of our site. From there you can:

  • View detailed information about each cookie category
  • Enable or disable specific cookie categories
  • See which specific cookies are being used
  • Save your updated preferences

5.3 Browser Settings

Most web browsers allow some control of cookies through browser settings. You can configure your browser to:

  • Notify you when you receive a cookie
  • Reject all cookies automatically
  • Delete existing cookies
  • Block third-party cookies specifically

For more information on how to manage cookies in the most common browsers:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and site data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Important note: Disabling cookies may affect the functionality of this and many other websites you visit. Therefore, it is recommended not to disable cookies.

6. Cookie Duration

The cookies we use have different durations:

  • Session cookies: Temporary, deleted when you close your browser
  • Persistent cookies: Remain on your device for a specified period or until you delete them manually

The persistent cookies we use have the following maximum durations:

  • Strictly necessary cookies: up to 12 months
  • Performance cookies: up to 24 months
  • Functionality cookies: up to 12 months

7. Updating Your Preferences

You can change your cookie preferences at any time:

  1. Access the cookie settings panel from the site footer
  2. Modify your preferences as desired
  3. Save your new preferences
  4. Unwanted cookies will be deleted and no new cookies from those categories will be set

8. Impact of Disabling Cookies

If you choose to disable certain cookies, some features of our site may be affected:

  • You may need to re-enter information in forms
  • Your language preferences and other settings will not be remembered
  • Some interactive features may not be available
  • The browsing experience may be less personalized

Strictly necessary cookies cannot be disabled as they are fundamental to the basic operation of the site.

9. Privacy and Data Protection

The use of cookies is directly related to our Privacy Policy. Data collected through cookies is handled in accordance with the provisions of said policy and in compliance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties.

We do not sell or share cookie data with third parties for marketing purposes without your explicit consent. The analytical data we collect is aggregated and anonymous.

10. Minors

Our site is not directed at persons under 18 years of age. We do not intentionally collect personal information from minors through cookies. If a parent or guardian discovers that their minor child has provided information without their consent, they should contact us immediately.

11. Changes to this Cookie Policy

We may occasionally update this Cookie Policy to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page with a revised update date.

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies.

12. More Information

If you have questions about our Cookie Policy or about how we use cookies, you can contact us:

  • Email: contacto@luminatorio.com
  • Phone: +52 998 135 4507
  • Address: Blvd. Kukulcan km. 1.5, Puerto Juarez, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico

For more general information about cookies, you can visit:

  • All About Cookies
  • Your Online Choices

Last update date: January 15, 2026

Version: 1.0

Luminatorio

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  • contacto@luminatorio.com

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